I've got Twilio Taskrouter workers with attributes that look like as follows:
{
"name": "Bob",
"id": "45",
"roles": [
{ "id": "19", "name": "Foobar" },
{ "id": "20", "name": "Foobaz" }
]
}
I'd like to write a queue expression to only match Workers with roles with an id of 20. How would I do that?
It would look something like...
"20" in roles.id
...but this doesn't work. As it seems Taskrouter is not smart enough to "unroll" the ids and match within them (like using a tool like jq). I am not able to find a solution in the Twilio Taskrouter expression docs.
Twilio developer evangelist here.
I can't find a solution for you with the data like that. A workaround I just considered would be to add an array of, for example, role_ids to your worker as well. You can keep the existing array of roles, but add a simpler data type to use in the expression matching.
So, the attributes would look like this:
{
"name": "Bob",
"id": "45",
"roles": [
{ "id": "19", "name": "Foobar" },
{ "id": "20", "name": "Foobaz" }
],
"role_ids": ["19", "20"]
}
And you could then use the expression:
"20" in role_ids