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Facebook App Review instagram_basic not being tested properly


Currently I am trying to get my app approved by Facebook.

My app allows users to connect their instagram account. I use data like instagram_profile_picture and followed_by_count to complete their profile with reliable data.

For that, I request the permission instagram_basic within the Facebook-login process. Obviously the process only works if a instagram account is connected to the Facebook account which they are logging in with.

Facebook rejected my app because they could not test the permission properly. But they say that my screencast shows a valid use case (where my FB account is connected to a instagram account). I have checked the test-user they have used to review my app and it is not connected to a instagram account. What makes requesting the permission pretty useless.

test-user

I thought that Facebook is smart enough to understand that, but I guess that's not the case.

Can anyone help me?


Solution

  • Facebooks test-user-system is a mess. But you have to try (I tried several times) creating an Instagram-account using the fb test user, you should then try to connect the instagram account in the instagram mobile app to the fb test user. This worked out for me.