sql-serverreporting-servicesdynamics-crmssrs-2012dynamics-crm-365

Date picker not visible on SSRS report for some users on both Chrome and IE


We have a 365 CE organization, some users (around 3 users out of 50 users) has a strange issue. Date time parameters don't have a date picker displayed. The date fields are displayed as a normal text inputs. As you can see in the following screenshots:

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We've tried to login with a different user on the same machine and using the same browser and the fields are displayed correctly:

Please note the following:

So what we can do, is is a bug or what?!

Update:

The warnings displayed in the developer tools in the console panel:

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Solution

  • Changing the language under user's personalized settings did the trick and solved the issue. The working users had Arabic(Egypt) language, whereas the users with the issue had Arabic (Saudi Arabia), because this is the language pack we installed. Changing the user language to Arabic Egypt solved the issue, I don't know why!