Lets say I want the user to have a single response to multiple greetings for the bot. Is there a better way to write this using an "or" statement or a list instead of writing each case out with all the templating like this to redirect the pattern?
<category>
<pattern> HELLO</pattern>
<template>
Hello User!
</template>
</category>
<category>
<pattern> HI</pattern>
<template>
<srai> HELLO</srai>
</template>
</category>
<category>
<pattern> HOWDY</pattern>
<template>
<srai> HELLO</srai>
</template>
</category>
You could create a set called "greetings" containing the different ways of saying hello, like this:
And then write this category:
<category>
<pattern>^ <set>greetings</set> ^</pattern>
<template>Hello User!</template>
</category>
But to me, it's far easier to make new categories for each option and <srai> to your main one, as in your original example.