windows-10-desktopoutlook-2016

Outlook 365 works fine with mobil hotspot but when logged into home wifi network doesn't work anymore


The outlook 365 in windows 10 behaving strangely. one day suddenly it stopped working and I no longer could synchronize my emails. (Probably due to an update).

When windows is connected to my mobile hotspot the outlook works fine but as soon as I connect back to a home wifi network it stops synchronizing emails. I suspect that it is problem with the wifi router but all other devices such as phones and tablets are connected to wifi and emails and other functions work fine. I tried with another email client (Thunderbird) but the problem persists. Last night I had a three hours session with Microsoft support but all we could conclude was above.


Solution

  • OK, Finally, I found a solution. I did everything except uninstalling and reinstall office 365. I reinstall Office 365 and outlook works fine now.