magento2upgrademagento2.4

report.CRITICAL: Empty or no Private Key provided [] []

After the upgrade from M2.3.3 to M2.4.2 checkout page is not working.

In system.log file I am getting an error:

[2021-04-27 10:35:21] report.CRITICAL: Empty or no Private Key provided [] []

Anyone having idea on this?

Solution

  • There's little to no details to go on on based on your error, alas with some googling I've ended up at this exception:

    https://github.com/open-pay/openpay-php/blob/master/data/OpenpayApiConnector.php#L45

       $myApiKey = Openpay::getApiKey();
   if (!$myApiKey) {
       throw new OpenpayApiAuthError("Empty or no Private Key provided");
   } else if (!preg_match('/^sk_[a-z0-9]{32}$/i', $myApiKey)) {
       throw new OpenpayApiAuthError("Invalid Private Key '".$myApiKey."'");
   }

    Which I suppose indicates you're using a module to interact with OpenPay's API ( maybe this one? ) in which case you may wanna double-check your private key are all sorted out in your back-end config:

    enter image description here