widgetservicenowportal

Read operation on table 'sn_hr_integrations_todo_inbound' from scope 'Human Resources: Service Portal' was denied


enter image description here

Read operation on table 'sn_hr_integrations_todo_inbound' from scope 'Human Resources: Service Portal' was denied. The application 'Human Resources: Service Portal' must declare a cross scope access privilege. Please contact the application admin to update their access requests.

I've modified the OOB widget "HRM Todos Summary" and It is causing the below error.

I tried the following things:

  1. Verified "Restricted Caller Access Privileges", no records are there related the error that i'm seeing. (Generally a requested or Invalidated record will create there, and when we allow it, it resolves the issues, but in my case its not happening)
  2. I Created one "Restricted Caller Access Privileges" record but it didn't resolve the issue. enter image description here

Help is appricatiated.


Solution

  • Found the issue: Instead of "Human Resources: Integrations" scope I was trying on Global.

    enter image description here