servicenowservicenow-rest-api

ServiceNow listener


So preferably using GO or Python is there a way to listen to servicenow API so that whenever a ticket is assigned to my group, it can instantly trigger a local script? I have it set that some of our tasks in my group are completed with a local script, but there is nothing to trigger them. I tried using a websocket, but it redirected to https and some of the documentation seems to indicate that the ws protocol is not supported. Any thoughts?


Solution

  • create a service now business rule to post to an api https://docs.servicenow.com/bundle/quebec-application-development/page/script/business-rules/concept/c_BusinessRules.html