[SOLVED] Checkmarx Getting Error Failed to authenticate: invalid_grant Failed to generate access token from refresh token failure error was:

Checkmarx Getting Error Failed to authenticate: invalid_grant Failed to generate access token from refresh token failure error was:

I am trying to create CI pipeline using GitLab Runner. I am trying to integrate Checkmarx in CI Pipeline.

I have tried to access checkmarx server with both options

Combination of username and password
Access Token

Error :- Failed to generate access token from refresh token failure error was: Failed to authenticate: "error":"invalid_grant"

I am using same user name and password that i used to login into CHeckmarx web portal. Can you suggest what could be possible reason for access error?

Solution

I am assuming that you are running the cx-flow container.

Be sure you are adding the CHECKMARX_USERNAME and CHECKMARX_PASSWORD to the Gitlab environment variables correctly as described in their documentation.
If your username or password has special characters (e.g. '$'), then cxflow may face issues referencing them. You could try an @ symbol instead. (That is what ended up working for me).