javascriptbotframeworkbotsrazor-pagesweb-chat

Migration Bot Framework 3- 4: document.getElementsByClassName("wc-header") not working anymore


I changed my code from webchat 3 to webchat 4 and also changed style options and so some other stuff. Everything works fine....just the web-chat rendering creates a problem. Here is my code:

(async function() {
            const res = await fetch('https://directline.botframework.com/v3/directline/tokens/generate', { 
            headers: {
              Authorization: `Bearer [MYBEARER]`,
            },
            method: 'POST'
          });
          const { token } = await res.json();
         

            const store = window.WebChat.createStore({}, ({ dispatch }) => next => action => {
                //console.log(action);
                if (action.type === 'DIRECT_LINE/CONNECT_FULFILLED') {
                    dispatch({
                        type: 'WEB_CHAT/SEND_EVENT',
                        payload: {
                            name: 'webchat/join',
                            value: { language: window.navigator.language }
                        }
                    });
                }

                return next(action);
            });
            const styleOptions = {
                botAvatarInitials: 'EY',
                userAvatarInitials: 'YOU'
            };
            const {
                    createCognitiveServicesSpeechServicesPonyfillFactory,
                    createDirectLine,
                    renderWebChat
                  } = window.WebChat;

            var div = document.createElement("div");
            document.getElementsByTagName('body')[0].appendChild(div);
            div.outerHTML = "<div id='botDiv' style='width: 400px; height: 0px; margin:10px; position: fixed; bottom: 0; right:0; z-index: 1000; background-color:#252525; border:1px solid #252525;'><div  id='botTitleBar' style='height: 40px; width: 400px; position:fixed; cursor: pointer; background-color:#FFE600;'></div></div>";
            
            window.WebChat.renderWebChat({
                directLine: window.WebChat.createDirectLine({ token }),
                webSpeechPonyfillFactory: window.WebChat.createBrowserWebSpeechPonyfillFactory(),
                store,
                userID: `You`,
                username: 'Web Chat User',
                locale: 'en-US',
                language: 'en-US',
                styleOptions
            }, document.getElementById('botDiv'));
            document.querySelector('#botDiv > *').focus();
            

            
            document.querySelector('body').addEventListener('click', function (e) {
                e.target.matches = e.target.matches || e.target.msMatchesSelector;
                if (e.target.matches('#chatbotheader')) {
                    var botDiv = document.querySelector('#botDiv');

                    botDiv.style.height = "0px";

                    document.getElementById("mychat").style.display = "block";
                };
            });

            document.getElementById("mychat").addEventListener("click", function (e) {

                document.getElementById("botDiv").style.height = '500px';

                e.target.style.display = "none";
            })
        }()).catch(err => console.error(err));;

I also have in my header all js and css links:

<link href="https://cdn.botframework.com/botframework-webchat/latest/botchat.css" rel="stylesheet" />
    <link rel="stylesheet" href="~/css/botchatey.css">
    <script src="https://cdn.botframework.com/botframework-webchat/latest/botchat.js"></script>
    <script crossorigin="anonymous" src="https://cdn.botframework.com/botframework-webchat/latest/webchat.js"></script>

HERE IS THE PROBLEM: The whole layout runs perfectly when I remove the "window.WebChat.renderWebChat" function. I can max- and minimize the chatwindow which I cerate in the div-outerHTML.

When I add the renderWebChat function it seems that the excapsulated DIV with the id "botTitleBar" gets eaten and is not showing up. If I press F12 at the running solution I cannot see this DIV in the code running. I spent hours on this now. Any help is highly welcome! Please!


Solution

  • I solved the problem by my own. Took me some time but I think it is interesting for others in can you also change from webchat 3 to webchat 4. I have a icon on my web-side which I want to show when the site is opened. When I click on the icon the webchat window opens. When I click on the header of the webchat window, the window collapses and the icon is shown again. Here are the parts of my code needed. The style part:

    <style>
        html,
        body {
            height: 100%;
            width: 100%;
        }
    
        body {
            margin: 0;
        }
    
        #botDiv {
            width: 400px;
            height: 0px;
            margin: 10px;
            position: fixed;
            bottom: 0;
            right: 0;
            z-index: 1000;
            border: 1px solid #252525;
            display: none;
        }
    
        #botDiv>* {
            height: 100%;
            width: 100%;
        }
    
        #webchat>* {
            height: 100%;
            width: 100%;
        }
        
        #botTitleBar {
            cursor: pointer;
            background-color: #252525;
            height: 20px;
            width: auto;
            color: #252525;
        }
    
        #ContainerDiv {
          margin: auto;
          position: sticky;
          left: 0;
          bottom: 0;
          width: 100%;
        } 
    </style>
    

    The divs for the icon and the chat-window which I place into my footer:

    <div id="botDiv">
            <div id="botTitleBar">Click here to close chat window!</div>
            <div id="webchat"></div>
    </div>
    <div class="ContainerDiv" id="ContainerDiv">
            <img id="chaticon" src="@Url.Content("/images/chat.png")"  style="float: right;" role="main"/>
    </div>
    

    And finally here is the javascript function:

    (async function() {
            
            const res = await fetch('https://directline.botframework.com/v3/directline/tokens/generate', { 
                headers: {
                  Authorization: `Bearer <YOUR DIRECTLINE SECRET HERE>`,
                },
                method: 'POST'
            });
            const { token } = await res.json();
    
    
            const store = window.WebChat.createStore({}, ({ dispatch }) => next => action => {
                //console.log(action);
                if (action.type === 'DIRECT_LINE/CONNECT_FULFILLED') {
                    dispatch({
                        type: 'WEB_CHAT/SEND_EVENT',
                        payload: {
                            name: 'webchat/join',
                            value: { language: window.navigator.language }
                        }
                    });
                }
    
                return next(action);
            });
            const styleOptions = {
                botAvatarInitials: 'EY',
                userAvatarInitials: 'YOU',
                hideUploadButton: true,
                backgroundColor: '#252525',
                userAvatarBackgroundColor: '#FFE600',
                botAvatarBackgroundColor: 'FFE600',
                sendBoxBackground: 'Black',
                sendBoxTextColor: 'White'
    
            };
            const {
                    createCognitiveServicesSpeechServicesPonyfillFactory,
                    createDirectLine,
                    renderWebChat
                  } = window.WebChat;
    
           
    
            window.WebChat.renderWebChat({
                directLine: window.WebChat.createDirectLine({ token }),
                webSpeechPonyfillFactory: window.WebChat.createBrowserWebSpeechPonyfillFactory(),
                store,
                userID: `You`,
                username: 'Web Chat User',
                locale: 'en-US',
                language: 'en-US',
                styleOptions
            }, document.querySelector("#botDiv #webchat")
            );
    
            document.querySelector('#webchat > *').focus();
            
            document.querySelector( 'body' ).addEventListener( 'click', function (e) {
                const botDiv = document.getElementById("botDiv");
                const webchat = document.getElementById("webchat" );
                const chaticon = document.getElementById("chaticon" );
                const botTitleBar = document.getElementById("botTitleBar");
                e.target.matches = e.target.matches || e.target.msMatchesSelector;
                const parent = e.srcElement.parentElement;
                if (parent.matches( '#botDiv' ) && e.target.matches( '#botTitleBar' ) ) {
                    botDiv.style.height = '0px';
                    botDiv.style.display = "none";
                    chaticon.style.display = "initial";
                }
                else if ( e.target.matches( '#chaticon') ) {
                    document.getElementById( "botDiv" ).style.height = '500px';
                    botDiv.style.display = "block";
                    botDiv.appendChild( webchat );
                    botTitleBar.style.backgroundColor = "#FFE600";
                    chaticon.style.display = "none";
                };
            });
    
           
        }()).catch(err => console.error(err));
    

    I know that the directline secret should not be in the code directly but as my page is just a demo page I made it easy. As I searched forever to find a solution I think this may help you in case you face the same problem.