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MWS Report doesn't update report request status from "_SUBMITTED_"

I have been using MWS report API for a few years and today found a weird status that the requested report doesn't change status from "SUBMITTED".

I use _GET_FLAT_FILE_ALL_ORDERS_DATA_BY_LAST_UPDATE_ report type.

Is there anything updated for this report?

Since Amazon MWS support is not really helpful, I am raising a question here.

Thanks for helping.

Solution

  • After investigating the issue in several ways, I found that it's due to lots of queued reports. That's why my last requested report was still in "SUBMITTED" status.

    I think it's due to the recent outage of AWS and lots of report requests were pending. I cancelled pending requests to process my request faster.

    As expected, the status got changed to "IN_PROGRESS" soon and voila.