kubernetespostmanwhatsapphigh-availabilitywhatsapi

WhatsApp Business API error 1006 on every api call

I have deployed a multiconnect setup of the WhatsApp Business API client in Production Kubernetes enviroment, using the documentation for Minikube Developer Setup: Multiconnect on Minikube as referece.

But when doing the first login, in order to get the auth token, i get the following error on Postman:

{
    "meta": {
        "version": "v2.37.1",
        "api_status": "stable"
    },
    "errors": [
        {
            "code": 1006,
            "title": "Resource not found",
            "details": "URL path not found"
        }
    ]
}

All the containers are running:

NAME                                           READY   STATUS      RESTARTS   AGE
mysql-dev-6cdc47979f-6f6t5                     1/1     Running     0          2d23h
whatsapp-coreapp-deployment-7bb4c6b8bc-qw946   1/1     Running     0          24m
whatsapp-coreapp-deployment-7bb4c6b8bc-zkj5z   1/1     Running     0          24m
whatsapp-master-deployment-84ffbdd48d-4rw8w    1/1     Running     0          24m
whatsapp-master-deployment-84ffbdd48d-zwvlq    1/1     Running     0          24m
whatsapp-web-deployment-74b99f4579-s44lp       1/1     Running     1          25m
whatsapp-web-deployment-74b99f4579-sn55t       1/1     Running     0          25m

And the given error happens on every call on Postman, not only when logging in (check health, get users, login, login admin, etc), all of them gives the same error:

"code": 1006,
"title": "Resource not found",
"details": "URL path not found"

I've checked the container logs and i'ts returning 404 for every path called:

[2021-12-20 12:40:57.546610] app.INFO: [dd610cd0d21e431fafafc737c323565e] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-20 12:40:57.548893] app.INFO: [dd610cd0d21e431fafafc737c323565e] Request POST_//v1/users/login returns 404 in 530.65 ms [] []
[2021-12-20 12:45:18.556704] app.ERROR: [4018a09ea0084f9fa82f843905de2b00] Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET //v1/stats/app" (uncaught exception) at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php line 2 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET //v1/stats/app\" at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php:2, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"//v1/stats/app\". at /var/www/html/vendor/symfony/routing/Matcher/UrlMatcher.php:2)"} []
[2021-12-20 12:45:18.557154] app.INFO: [4018a09ea0084f9fa82f843905de2b00] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-20 12:45:18.557462] app.INFO: [4018a09ea0084f9fa82f843905de2b00] Request GET_//v1/stats/app returns 404 in 84.57 ms [] []
[2021-12-20 12:52:11.890507] app.ERROR: [5a84217237cc49e8bb9df953ac32c799] Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET /auth/v1/login/" (uncaught exception) at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php line 2 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET /auth/v1/login/\" at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php:2, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"/auth/v1/login/\". at /var/www/html/vendor/symfony/routing/Matcher/UrlMatcher.php:2)"} []
[2021-12-20 12:52:11.890825] app.INFO: [5a84217237cc49e8bb9df953ac32c799] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-20 12:52:11.891043] app.INFO: [5a84217237cc49e8bb9df953ac32c799] Request GET_/auth/v1/login/ returns 404 in 84.07 ms [] []
[2021-12-20 12:52:12.088612] app.ERROR: [2b26c43f700640f190977bb797ec4448] Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET /favicon.ico" (from "https://192.168.88.80:31599/auth/v1/login/") (uncaught exception) at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php line 2 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET /favicon.ico\" (from \"https://192.168.88.80:31599/auth/v1/login/\") at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php:2, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"/favicon.ico\". at /var/www/html/vendor/symfony/routing/Matcher/UrlMatcher.php:2)"} []
[2021-12-20 12:52:12.088863] app.INFO: [2b26c43f700640f190977bb797ec4448] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-20 12:52:12.089117] app.INFO: [2b26c43f700640f190977bb797ec4448] Request GET_/favicon.ico returns 404 in 82.22 ms [] []

Edit: Here's also the logs for the second replica of the webapp deployment

Web server started
Starting web monitor loop ...
==> /var/log/lighttpd/error.log <==
2021-12-20 12:38:05: (server.c.1488) server started (lighttpd/1.4.55)
tail: cannot open '/var/log/whatsapp/web.log' for reading: No such file or directory
Setting up watches.
Watches established.
tail: '/var/log/whatsapp/web.log' has appeared;  following new file
[2021-12-20 12:52:24.295383] app.ERROR: [7c73b15c0a6c488fb5ac7703a4b337ec] Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET /teste/" (uncaught exception) at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php line 2 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET /teste/\" at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php:2, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"/teste/\". at /var/www/html/vendor/symfony/routing/Matcher/UrlMatcher.php:2)"} []
[2021-12-20 12:52:24.302930] app.INFO: [7c73b15c0a6c488fb5ac7703a4b337ec] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-20 12:52:24.307525] app.INFO: [7c73b15c0a6c488fb5ac7703a4b337ec] Request GET_/teste/ returns 404 in 201.72 ms [] []
[2021-12-21 11:04:28.642518] app.ERROR: [7181dfea9e7b4e51adb41fc41571253f] Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "POST //v1/users/login" (uncaught exception) at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php line 2 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"POST //v1/users/login\" at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php:2, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"//v1/users/login\". at /var/www/html/vendor/symfony/routing/Matcher/UrlMatcher.php:2)"} []
[2021-12-21 11:04:28.644938] app.INFO: [7181dfea9e7b4e51adb41fc41571253f] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-21 11:04:28.645501] app.INFO: [7181dfea9e7b4e51adb41fc41571253f] Request POST_//v1/users/login returns 404 in 87.15 ms [] []
[2021-12-21 11:05:29.180215] app.ERROR: [8ce236970e404d7b90d86ad53e774105] Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET /auth/v1/login/" (uncaught exception) at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php line 2 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET /auth/v1/login/\" at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php:2, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"/auth/v1/login/\". at /var/www/html/vendor/symfony/routing/Matcher/UrlMatcher.php:2)"} []
[2021-12-21 11:05:29.180746] app.INFO: [8ce236970e404d7b90d86ad53e774105] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-21 11:05:29.181257] app.INFO: [8ce236970e404d7b90d86ad53e774105] Request GET_/auth/v1/login/ returns 404 in 26.28 ms [] []
[2021-12-21 11:05:29.332427] app.ERROR: [feb8c3253624422383421e253fc8ce73] Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET /favicon.ico" (from "https://192.168.88.80:31599/auth/v1/login/") (uncaught exception) at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php line 2 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET /favicon.ico\" (from \"https://192.168.88.80:31599/auth/v1/login/\") at /var/www/html/vendor/symfony/http-kernel/EventListener/RouterListener.php:2, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"/favicon.ico\". at /var/www/html/vendor/symfony/routing/Matcher/UrlMatcher.php:2)"} []
[2021-12-21 11:05:29.332971] app.INFO: [feb8c3253624422383421e253fc8ce73] Response:  {"meta":{"version":"v2.37.1","api_status":"stable"},"errors":[{"code":1006,"title":"Resource not found","details":"URL path not found"}]} []
[2021-12-21 11:05:29.333465] app.INFO: [feb8c3253624422383421e253fc8ce73] Request GET_/favicon.ico returns 404 in 21.29 ms [] []

And here is the service that got created for webapp:

NAME                       TYPE           CLUSTER-IP      EXTERNAL-IP      PORT(S)                               AGE
whatsapp-web-service       NodePort       10.110.67.166   <none>           443:31599/TCP                         22h

What could this be?

Solution

  • You need to generate admin auth token to call the APIs. I did the following steps and it worked for me. Note : I used docker-desktop inbuilt k8s single node cluster for POC on this issue.

    1. Download the postman collection from this link:
   https://github.com/fbsamples/WhatsApp-Business-API-Postman-Collection
2. Follow the steps in this document:
   https://developers.facebook.com/docs/whatsapp/on-premises/get-started/postman

    Do let me know if it worked for you as well.

    Regards,

    Prince Arora