plasticscm

Plastic SCM: Root element is missing


Symptom: Unable to start PlasticSCM.

Error: Root element is missing.

Full text of error: "the client configuration file "client.conf""

Actions:

I tried reinstalling. I have also tried running the configure command.

What to do?


Solution

  • Solution:

    1. Delete "client.conf" under "C:\Users\youruser\AppData\Local\plastic4"

    2. Rerun the "cm configure" command and/or reinstall.

    Those files are not deleted under reinstallation to not break the configuration between upgrades. Thus they have to be deleted manually.