facebookfacebook-messenger

Facebook messenger plugin is changing language


I inserted fb messenger plugin code in my website. Whenever I am clicking this plugin, the language changes. I am not using VPN. I also checked my IP address and it is located in my country. Even on mobile device, the language changes.

screenshot of facebook messenger plugin on live site


Solution

  • This helped me. I changed URL in SDK code the js.src parameter from:

    js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js';

    To:

    js.src = 'https://connect.facebook.net/en/sdk/xfbml.customerchat.js';

    Notice that in the first URL there is /en_US/ and in the second there is only /en/. Now I have Facebook chat in english. Still better than random foreign language. I'm following this thread for better solution.

    My code:

      <!-- Load Facebook SDK for JavaScript -->
      <div id="fb-root"></div>
      <script>
        window.fbAsyncInit = function() {
          FB.init({
            xfbml            : true,
            version          : 'v4.0'
          });
        };
    
        (function(d, s, id) {
        var js, fjs = d.getElementsByTagName(s)[0];
        if (d.getElementById(id)) return;
        js = d.createElement(s); js.id = id;
        js.src = 'https://connect.facebook.net/en/sdk/xfbml.customerchat.js';
        //js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js';
        fjs.parentNode.insertBefore(js, fjs);
      }(document, 'script', 'facebook-jssdk'));</script>
    
    
      <!-- Your customer chat code -->
    
      <div class="fb-customerchat"
        attribution=setup_tool
        page_id="{Your page id}"
        theme_color="{Your theme color}"
        logged_in_greeting="Hi! How can we help you?"
        logged_out_greeting="Hi! How can we help you?">
      </div>