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Recommendations for automatically logging unexpected errors/stack traces to bug tracker


We have been looking at automatically logging all unexpected client errors to our bug tracker. For reference our application is written in Java/GWT/Guice/Hibernate/Jetty and our bug tracker is the hosted version of FogBugz which can create bugs programatically or via an email.

The biggest problem I see with doing this is stack traces that happen in a loop overload the bug tracker by creating thousands of cases. Does anybody have a suggested way to handle automatic bug creation like this?


Solution

  • If you're using FogBugz bugscout (also see up-to-date docs here) then it has the ability to just increase number of occurences of same problem, instead of creating new case for same exception again and again.