voximplant

Voximplant: switching language in DialogFlow

I have a DialogFlow integration working in my Voximplant application. Now I add a language to dialogflow agent. I didnt't find a way to dynamically switch language in this telephony integration.

Should I just send the user to select the language before integration start? What's is the best approach here?

Solution

  • Yes, you can ask user to choose the language, for example, by pressing a key on their phone:

    call.addEvetnListener(callEvents.ToneReceived, (e) => {
  let data = e.tone;
});

    https://voximplant.com/docs/references/voxengine/callevents#tonereceived