azure-logic-appsazure-logic-app-standardo365-flow

Logic app - When a new email arrives in a shared mailbox (v2) is not triggering logic app

I have a logic app that gets triggered when a new email arrives in a shared mailbox. Seems like trigger is not working when new email is in Inbox.

I created a new connection to the shared mailbox and authorized by myself, but still trigger is not working.

Error is below:

{
  "status": 404,
  "message": "The specified object was not found in the store., Default folder Inbox not found.\r\nclientRequestId: 697f665b-0967-43a3-ac56-fd1932fd91e6\r\nserviceRequestId: 9ffb5c7e-d6a9-44cc-92e3-17f3cdb7271f",
  "error": {
    "message": "The specified object was not found in the store., Default folder Inbox not found.",
    "code": "ErrorItemNotFound",
    "originalMessage": "The specified object was not found in the store., Default folder Inbox not found."
  },
  "source": "somesource"
}

enter image description here

Could you please let me know what permission my id should have on the shared mailbox to authorize the connection. Also, any other suggestion on how to fix this error?

Solution

  • After reproducing from my end, I have observed that you receive this error when the trigger connection that you have given doesn't have enough permissions or isn't a valid Mailbox address.

    enter image description here

    Below are the few ways that can make this work

    1. Make sure you provide a valid Mailbox Address. If trying to provide dynamically, either try manually providing Folder name or Mailbox Address.
    2. Make sure you wait for 1 day after your account has been added to shared mailbox and given enough permissions.

    After providing the mailbox address manually, I could able to view folders without any error.

    enter image description here