azure-devopsazure-boards

Unable to apply Template to new work items


I have created a new Bug template on Azure Dev Ops under /_settings/work-team?type=Bug&_a=templates, to allow pre-population of 2 fields on a bug ticket with templated headings. We have this working with our on-prem TFS 2019, and users know to click ... > Templates > New Bug. I'm trying to replicate this over into ADO to keep tickets consistent, but when I click ... for the context menu in ADO, Templates don't appear.

TFS:

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ADO:

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How do I get the Templates context-menu item to show on new tickets?


Solution

  • This was resolved by adding myself as an explicit user to each team for which I want to use the templates. Thanks to wade-zhou-msft for the tip-off.