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MongoDB Atlas Device sync can't select serverless cluster


Please help me. I have created a Serverless instance in MongoDB Atlas. now under device sync, I need to connect the cluster but when I try to select the cluster to sync it was disabled, could not select it.

For your reference, I have attached the screenshots below- enter image description here

I tried with a free cluster which is not serverless (i think) it works fine. But after creating serverless cluster it only shows the free cluster. then I deleted all and created a new serverless cluster only no free cluster but it is not allowing me to select the serverless cluster.


Solution

  • Unfortunately, Atlas Device Sync doesn't support serverless yet. You can find the up-to-date list of limitations on this page. As indicated on the page, it's not a limitation that will be lifted "soon", so for now your best bet is to use a classic instance.