pycharm

PyCharm login window not opening in browser


I am currently trying to login to my JetBrains account in PyCharm however the Browser Pop-up Window never appears :

PyCharm Licenses Window

If I click on the "Troubles?" link it opens a new window that offers to enter an IDE authorization key before almost instantly changing to an "Unable to complete authorization process" one:

PyCharm IDE Window

PyCharm Unable to complete authorization process Window

I then followed all the instructions in the help article but without success.

Here's a list of others things I tried :

I also can't log in with the activation code since I only have an education license.


Solution

  • Turns out my company actually had a proxy, which blocked the authentication process. I simply set up the "Proxy settings" in the Licenses Window and it solved the problem.