When I want to import osmnx, this error comes up. I created a new environment before and followed the standard installation process via conda.
You're using a years-old version of OSMnx and a brand new version of Shapely. They are incompatible.
Recreate your environment (and optionally explicitly specify osmnx=1.3.*) and it'll work. Make sure you follow the documented installation instructions and honor the dependency versions specified in OSMnx's requirements.txt
file.