voximplant

Recording a call in Voximplant

Can I record a call in Voximplant? And how can I get the transcription of the conversation? For example I want to receive a call and then mail the transcript to quality control service.

Solution

  • call.record for recording the calls:

    call.record({stereo:true, lossless:true, transcribe:true, hd_audio:false});

    And the same method but with transcribe: true for text transcription:

    call.record({transcribe: true, language: ASRLanguage.ENGLISH_US});