Receipt printer(s) cuts right part of content. (Also on test-print on windows)
We are experiencing issues with printing to receipt printers. This goes especially for Epson receipt printers (ex : TM T20III), and also experienced with some Star TSP100 (Futureprint).
As you see on the image, the right part of the print is cut, even the test-print is cut on right side (as you see.. it's not centered).. When paperwidth has been reduced (see second receipt) it still cuts, but leaves lots of space on right-hand side.. You also see that our custom recept (getFood) is not centered, and lacks information on the right side.
We have fiddled around with paper width, margins and all other settings possible, but it still happens..
Does anyone have any experience with this? is it usually the drivers which mess this up ? or.. is it windows that can be blamed here ?
We had a similar issue and resolved it by setting a custom page size of 72mm.
Create a new paper size by going to: Printer Preferences > Layout > Paper Size (User Defined Paper Size). Name the paper size and accept the changes.
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