I am looking for a screen shot tool that I can use to capture screens from my BlackBerry Tourch 9850. I have tried using the included JavaLoader utility with my SDK but I receive "Retrieving screen <active> data ... Error: buffer too small" errors. I have also tried using the BBScreenShooter v1.67 (I think this is the latest version) but it fails to capture the screen, then crashes.
I need the tool to create a user manual for some software we're developing for BlackBerrys and, as they say, "a picture is worth a thousand words."
If nothing else, perhaps someone knows how to address the small buffer problem with JavaLoader?
With the help of Mark Sohm (thanks Mark ... your help is very much appreicated) the solution was discovered: You have to use the JavaLoader from the v7.0 SDK on devices that have the higher screen resolutions ... the Tourch 9850 is 800 x 480. Versions 6 and lower do not have an implementation that will support the larger buffer required to grab the addition bytes - makes sense.
Although I have not tested it yet it's certainly possible that the BBScreenShooter would work also knowing this .... BBScreenShooter uses JavaLoader to handle the "heavy lifting" with the handset.