autodesk-forgeautodesk-viewerautodesk-bim360

IFCSpaces not visible in ACC Viewer


We have some IFC files in the ACC that contain IFCSpace's. However, the problem is that the viewer from ACC is not able to display these IFCSpace's visually, even though the model browser tells us that they are present.

Now we have a small internal application that also uses the Autodesk viewer. It shows the bounding boxes of the IFCSpace's in the same IFC. If you press "ESC" the IFCSpaces are even colored transparent.

Why does the ACC Viewer not show the IFCSpace's? I have already tried to play around with the NOP_VIEWER variable (showAll() etc.) but have not been able to find a solution.

Version number of the viewers:

Any help would be appreciated.

Thanks a lot.


Solution

  • Unfortunately, the viewer in Autodesk Docs, well-known as ACC Docs, doesn't load hidden geometries (e.g., Rooms, Spaces) by default, which is our ACC product team's decision, as far as I know.

    In APS Viewer (formerly Forge Viewer), we can see the hidden geometries by passing skipHiddenFragments: false when loading the same model hosted on ACC/BIM360, which is the default in APS Viewer.

    // in APS viewer
    viewer.loadDocumentNode(
        doc,
        bubble,
        {
            skipHiddenFragments: false
        }
    );
    

    However, this option in the viewer of ACC & BIM360 is skipHiddenFragments: true by default. So, this is why we cannot see Rooms on the viewer of ACC/BIM360.

    If you want to change this default behavior on ACC/BIM360, I would advise you to raise your voice via our product support: https://www.autodesk.com/support/contact-support

    Our apologize for the inconvenience!