Issue : enter image description here The Search Flight button is stopped working. But the prompt "Search Flight" is working
Also , I can't see the log in webhook requests when I click the postback button
Note : To turn my local server endpoints to https endpoints, I used ngrok
Rasa version = 3.2.6
I tried to cross check these setup
Messanger Setup Webhook Setup messaging and messaging_postback subscriptions (is active.)
Code for Postback (Which is not directing to payload webhook URL)
"start_over_crsl": {
"attachment": {
"type": "template",
"payload": {
"template_type": "generic",
"elements": [
{
"title": "Flights ✈️",
"image_url": "https://abcd-1.amazonaws.com/python-projects/abcd/flight.png",
"subtitle": "Planning a trip? I will find you the best flight options!",
"buttons": [
{
"type": "postback",
"title": "Search Flights",
"payload": "/flight"
}
]
},
...
But suggestion chip is working perfectly (redirecting perfectly to webhook URL)
"quick_replies": [
{
"content_type": "text",
"title": "✈️ Flights",
"payload": "/flight"
}, ...
There is a new policy came from Facebook. To access the webhook, the Chatbot Application needs to be live.
The issue is resolved by clicking Live toggle on the developer.facebook Application dashboard page.