phpout-of-memoryshopwareshopware6

Shopware 6 Store Activation causes generic Error Message in Admin UI

How to make sure that activating the Shopware store is either working properly or throwing a proper error message, either in the UI or in a server log?

Trying to activate the Shopware store in the /admin UI of a working Shopware 6.4.17.2 instance causes different error messages that have no corresponding entry in the server side log files. Clicking "retry" after getting a generic error message causes an "memory exhausted" error although the numbers don't add up (allocating 6M seems to exhaust a 134M limit).

Error details: The error message simply says "Error during activation. Please try again. If that does not work, ask your administrator for help." and a blue "Retry" button below.

There is nothing relevant in the error log (only frontend 404 errors), although the admin UI's browser console shows that there has been a 500 Internal Server error, causing follow-up client side errors:

/api/_action/extension/activate/plugin/SwagExtensionStore
Failed to load resource: the server responded with a status of 500 (Internal Server Error)

/api/notification/message?limit=5:1 
Failed to load resource: net::ERR_NAME_NOT_RESOLVED

/api/_info/queue.json
Failed to load resource: net::ERR_NAME_NOT_RESOLVED

/bundles/administration/static/js/commons.js?1668607807231938
Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'data')
    at commons.js?1668607807231938:1:203362

After retrying, at least I get a real error message, this time about a seemingly exhausted memory limit, claiming that trying to allocate 6M (6242480 bytes) has exhausted the current limit of 143M (134217728 bytes).

Internal Server Error
Error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6242480 bytes)
I had a similar misleading memory limit message recently.

Possible solutions?

Should I raise the memory limit in php.ini even further?

Should I prefer to use the CLI rather than the admin UI for tasks like this (specifying custom memory limits if needed)?

How can I make sure to get proper error messages? The 500 Internal Server Error from the API call should have been logged somewhere, but it wasn't, at least not in the latest htdocs/shopware/var/log/production*.log

Do we have to explicitly configure logging of these kind of errors, or is there another log file where this should have been logged?

Solution

  • After ensuring that

    we can use the command line to activate the extension store

    After that, the extension store should be ready to use in the /admin backend.