mauisubscription

MAUI: Issue with subscription page in play store, plans are not listing and no cancel option


I purchased a subscription for my own app from play store using real card and I successfully completed the payment.

I am redirecting the users to play store subscription page for upgrade, downgrade and cancel subscription.

My problem is when I visit the subscription page, there is no option to upgrade, downgrade and cancel subscription.

I am able to view below 2 pages:

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I checked same on the app store and everything is working fine. All the plans are listing there, users can upgrade or downgrade by choosing it and cancel the subscription if needed. But in play store no information about the other plans and cancel option.

I am using Plugin.InAppBilling package for subscription payment on my application.


Solution

  • This issue occurs because Google Play requires explicit acknowledgment of the purchase or subscription from the app to confirm that the purchase was successfully processed. If the acknowledgment is not sent within 3 days (72 hours), Google Play will automatically cancel the subscription and refund the user.

    In your code, you're using the Plugin.InAppBilling package, but it doesn't automatically acknowledge purchases. You need to explicitly acknowledge the purchase using the purchase token after successfully completing the purchase.