docusignapi

Docusign template list always shows zero templates


I am trying to list templates using an accounts/account/templates GET where the account is a GUI pulled from the oauth/userinfo GET. I always get back zero templates even though they show up when I log into the website. I am pretty sure the problem is I am using the demo sandbox to test the API but the templates are in production docusign. Does anybody know how to log into the demo version of docusign to add a template there so it will show up when testing the API?


Solution

  • If you have a demo account that you're using to authenticate to the API, you can login to Docusign's demo interface via account-d.docusign.com.

    You can also export templates from your production account and import them into your demo account.

    Demo accounts and production accounts are completely isolated and do not share any information among each other, which is why the response you're getting is totally expected.