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FB OpenGraph og:image not pulling images (possibly https?)


Facebook cannot grasp my og:image files and I have tried every usual solution. I'm beginning to think it might have something to do with https://...

I am at the end of my rope. If I said how much time myself and others have spent on this, you'd be shocked. The issue is that this is an online store. We absolutely, positively cannot NOT have images. We have to. We have ten or so other sites... This is the only one with og:image problems. It's also the only one on https, so we thought maybe that was the problem. But we can't find any precedent anywhere on the web for that.

These are the meta-tags:

<meta property="og:title" content="[The product name]" /> 
<meta property="og:description" content="[the product description]" /> 
<meta property="og:image" content="https://www.[ourwebsite].com/images/shirts/overdriven-blues-music-tshirt-details-black.png" />
<meta property="og:image" content="https://www.[ourwebsite].com/images/shirts/overdriven-blues-music-tshirt-art-black.png" />
<meta property="og:image" content="http://www.[ADIFFERENTwebsite].com/wp-content/uploads/2011/06/ARS-Header-Shine2.png" />
<meta property="og:image" content="https://www.[ourwebsite].com/images/ARShopHeader.png" />
<meta property="og:image" content="http://www.[ourwebsite].com/overdriven-blues-music-tshirt-art-black.JPG" />
<meta property="og:type" content="product"/>
<meta property="og:url" content="https://www.[ourwebsite].com/apparel-details.php?i=10047" />
<meta property="og:site_name" content="[our site name]" />      
<meta property="fb:admins" content="[FB-USER-ID-NUMBER]"/>
<meta name="title" content="[The product name]" />
<meta name="description" content="[The product description]" />
<link rel="image_src" href="https://www.[ourwebsite].com/images/shirts/overdriven-blues-music-tshirt-details-black.png" />
<meta name="keywords" content="[four typical keywords]">
<meta name="robots" content="noarchive">

In case you want it, here's a link to one of our product pages that we've been working on. [Link shortened to try to curb this getting into search results for our site]: http://rockn.ro/114

EDIT ----

Using the "see what facebook sees" scraper tool, we were able to see the following:

"image": [          
      {
         "url": "https://www.[httpSwebsite].com/images/shirts/soul-man-soul-music-tshirt-details-safari.png"
      },
      {
         "url": "https://www.[httpSwebsite].com/images/shirts/soul-man-soul-music-tshirt-art-safari.png"
      },
      {
         "url": "http://www.[theotherNONSECUREwebsite].com/wp-content/uploads/2011/06/ARS-Header-Shine2.png"
      }
   ],

We tested all links it found for a single page. All were perfectly valid images.

EDIT 2 ----

We tried a test and added a subdomain to the NONSECURE website (from which images are actually visible through facebook). Subdomain was http://img.[nonsecuresite].com. We then put all images into the main subdomain folder and referenced those. It would not pull those images into FB. However, it would still pull any images that were referenced on the nonsecure main domain.

POSTED WORKAROUND ----

Thanks to Keegan, we now know that this is a bug in Facebook. To workaround, we placed a subdomain in a different NON-HTTPS website and dumped all images in it. We referenced the coordinating http://img.otherdomain.com/[like-image.jpg] image in og:image on each product page. We then had to go through FB Linter and run EVERY link to refresh the OG data. This worked, but the solution is a band-aid workaround, and if the https issue is fixed and we go back to using the natural https domain, FB will have cached the images from a different website, complicating matters. Hopefully this information helps to save someone else from losing 32 coding hours of their life.


Solution

  • I ran into the same problem and reported it as a bug on the Facebook developer site. It seems pretty clear that og:image URIs using HTTP work just fine and URIs using HTTPS do not. They have now acknowledged that they are "looking into this."

    Update: As of 2020, the bug is no longer visible in Facebook's ticket system. They never responded and I don't believe this behavior has changed. However, specifying HTTPS URI in og:image:secure does seem to be working fine.