This may be simple question. But i did quite a bit research on Google, Stack-overflow & ebay for last 2 days before posting here.
My company sells items via ebay. I am working on a new listing template (HTML page which describes about selling item).
In the listing, blue color portion is the template created by me.
I have 5 Anchor links (PAYMENTS, POSTAGE & HANDLING, OUR LISTINGS, WARRANTY & RETURNS, CONTACT US) on top of the template, which takes customers quickly to corresponding sections on the listing.
Actually listing template itself is a html file, which we used to modify as per product spec and upload together with ebay listing. All works fine on me local PC.
Once uploaded in to ebay, Ebay amends with some wired URL and navigation doesn't work at all. In ebay, once i hoover over the link, it shows following link,
example for PAYMENT, http://vi.raptor.ebaydesc.com.au/ws/eBayISAPI.dll?ViewItemDescV4&item=380697552903&t=1376555146000&tid=-1&category=16204&seller=tonerstop&excSoj=1&rptdesc=1&excTrk=1&lsite=15#pay
I can see # tag is appended correctly. But somehow its not functioning as expected.
Adding more complexity, this issue apparently not consistent too. Sometimes it works as well. In some situation it forms a complete different link and works. See example below.
example for PAYMENT, http://www.ebay.com.au/itm/4x-SAMSUNG-CLP-680DW-680DN-CLP680-CLT-506S-CLT506-506-CLTK-506-TONER-REFILLS-/380697552903?#pay
But once you refresh the browser, it stops working again.
1.Rename anchor text assuming there may be other anchor text with same name. Didn't work.
2.Tried java script. But its not supported by ebay listing.
3.Looking for slimier template on ebay to see if those working. (Still looking)
Why its happening intermittently? Is there any special ebay requirement for anchor texts? Am i missing (of course) any thing here?
Issue still exists. Did check with 20+ different vendor's listing.
Had a long chat/email communication with ebay. But couldn't get passed to a developer other than customer support team.
So no choice for me other than to remove all the anchor menus.
I got the same problem and solved it by using another method:
onclick="document.getElementById('XXXXX').scrollIntoView(true); return false;" href="#XXX
etc. like a normal anchor.
Bye!