emaildnsplesknameservershorde

Mail Server Not Receiving Email But Sending it Fine


I am using Plesk Parallel mailbox using web bases Horde. I can send email but it is unable to receive email. My other email account (gmail) never complains about such as unable to deliver or recipient does not exist. I am assuming it is DNS issue where receiving mail is not directed to my Horde inbox (in webmail.exampledomain.com).

I have following DNS entries on my server which also act as my primary nameserver.

     Host
     mail.exampledomain.com   

     Record type
     A

     Value
     ipaddress (111.222.111.222)

Am I missing any primary name server records for incoming mail to this server?

Update:

I am getting following error on gmail when I send an email to my server valid email accounts:

The recipient server did not accept our requests to connect. Learn more at   http://support.google.com/mail/bin/answer.py?answer=7720
[(10) mail.exampledomain.com. [ipaddress]:25: Connection refused]

Solution

  • The reason incoming mail was not delivered because I had popmail service was disabled. I enabled and it worked fine.