facebook

How long does it take to restore a Facebook app if it was deleted by admin?


I, as an admin of a Facebook app our company is developing, have accidentally deleted this app from Facebook. Facebook now allows to restore a recently deleted app from Developer Tools&Support page in such situations, but it needs to send an email to a contact mailbox. It's been 3 hours since we sent a restore request, and so far nothing came in - I have checked my mail server, spam filter, etc. Does anybody know how long does it usually take to restore a deleted app - are these mails sent automatically, or such requests are moderated manually?


Solution

  • OK, this can be closed. Apparently the notification should come instantly, as was the case with my other app, so the problem lies either in Facebook not sending the notification or my mail server not receiving it.