Tool: Dynamics 365 CRM, Version 1612 (9.0.2.192) (DB 9.0.2.192) online
Problem: We have a field on appointment form, has the value true and False. While saving we check if the value is true then, opens a New task window and we set a lookup(we created this lookup) like below,
var entityFormOptions = {};
entityFormOptions["entityName"] = "task";
formParameters["cmd_associatedmeeting"] = formContext.data.entity.getId().replace('{', '').replace('}', '');
formParameters["subject"] = "Created From " + getEntityType(ExecutionContext) + ": " + formContext.getAttribute(formElements_meeting.subject).getValue();
// Open the form.
Xrm.Navigation.openForm(entityFormOptions, formParameters).then(
function (success) {
if (window.console && console.error) console.log(success);
},
function (error) {
if (window.console && console.error) console.log(error);
});
We save a task record and synchronous workflow will create a Connection Record(We are using Connection entity to associate this record with appointment). Connection record contains
Connect To: Appointment
Connection From: Task
We click Close Task as Cancelled and we get an issue on Mobile (It works well in the browser). We are using UCI based app to use CRM in Mobile.
Error:
Operation timed out.
Key = [subject,cmd_iscloned,statuscode,description,regardingobjectid,cmd_associatedevent,cmd_associatedmeeting,statecode,ownerid,modifiedby,param_actGuid,statecode];
ContextString = Key: a7edbe81-875d-e811-a959-000d3a1c5096;
ColumnSet: [subject,cmd_iscloned,statuscode,description,regardingobjectid,cmd_associatedevent,cmd_associatedmeeting,statecode,ownerid,modifiedby,param_actGuid,statecode]; RetrievalStrategy: remote
it is getting completed but not canceled.
EDIT: If I cancel the Appointment record, I will be able to cancel the task.
Require help!
We were using Form Parameters to set lookup on task, we removed the form parameter and did it another way. and it worked. Issue no longer exist!