prestashop

Prestashop I can't upload product images from backend


I can't upload product images from backend, always the last image is incomplete and doesn't upload, no matter if is a single image o are multiples images, the progress bar is freeze.

I deleted the cache, I activated the debug mode, I checked the php_error.log and prod.log, dev.log in the prestashop installation and I can't see any error there. Well, I only can to see an Ajax error in debug mode and browser console, a POST petition without status response (see attachments). How I Can debug this?

The images are very small < 500kb.

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What setting or log I must to check?

My current settings are:


Solution

  • I checked the modules installed that could affect the product backend area and I found [Free Module] Image Optimization Via Resmush.it Service.

    When I deactivated this module the product images uploads works fine. Now, I must check what is the cause of the issue into this module.