[SOLVED] SuiteCRM: Problem with PDF templates (failed to open stream)

SuiteCRM: Problem with PDF templates (failed to open stream)

I installed SuiteCRM 7.11.19, Sugar Version 6.5.25 (Build 344) on my Synology NAS. So far, everything works fine, except creating PDF templates. When I go to PDF - Templates and click Create, I get the following error:

Warning: require_once(/volume1/web/suitecrm7/modules/AOS_PDF_Templates/samples/@eaDir): failed to open stream: Success in /volume1/web/suitecrm7/modules/AOS_PDF_Templates/views/view.edit.php on line 47 Fatal error: require_once(): Failed opening required ‘modules/AOS_PDF_Templates/samples/@eaDir’ (include_path=’/volume1/web/suitecrm7:/volume1/web/suitecrm7/include/…:.:/usr/share/pear’) in /volume1/web/suitecrm7/modules/AOS_PDF_Templates/views/view.edit.php on line 47

I’ve given the user group http the following rights:

on folder web: full read
on folder /web/suitecrm7/modules: full read and write
on folder /web/suitecrm7/modules/AOS_PDF_Templates/samples: full control

I’m missing something, but I have no idea what. Any help will be very appreciated.

Thanks in advance, Sabrina

Solution

There could be something wrong with your permissions on the sample files. I suggest you double check these.

Note that the easiest solution, if you don't need the samples however, is to remove the files in modules/AOS_PDF_Templates/samples (maybe take a back-up just in case).