We have a customer who want to implement reasonably complex questionnaires in salesforce. Currently they use excel spread sheets. The questionnaires will have text, multiple choice and yes/ no answers and they will want the ability for an admin user to add and remove questions, rules etc. The answers to some questions will mean other questions will or will not be asked. The answers will also be combined to produce a score for the user.
I never even heard about Salesforce until yesterday. I've had a look around their web site but can't find the page "Implement questionnaires like this." Is this the sort of thing salesforce can do and if so please can you point me in the direction of the documentation for developing this sort of solution.
Thanks, Patrick
Salesforce doesn't provide questionaire or survey functionality on its own. You could either develop your own solution using Visualforce and Apex, or use a partner application. My company uses Zoomerang for Salesforce and it integrates nicely with Salesforce.