jirajira-automation

JIRA automation treats active users as inactive for issue assignment


I am loading the list of members of a group, then creating one issue for each of them through automation.

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Next step is creating the variable

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I then loop through it with

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And within the branches I create the task using

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And the result is below:

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with the audit log as below

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As you can see it has worked as expected, except for the assignments where it has only been successful for one user (cf inactive user warning in the audit log).

I have checked the result payload in the first step and all users are marked as active. I also know for a fact that the accounts are all actively used daily.

Any idea why this is happening or how I should change the way I process the list ?


Solution

  • Instead of creating a variable and then loop over the split of the variable, just use the list {{webResponse.body.values.accountId}} directly in the advanced branch and skip the variable creation step.