Palantir Foundry - Slate Dashboard - Sync error
I have a Slate Dashboard Developed in Foundry. Until last week, I had no issues in plotting the data to the dashboard graphs that were created.
The Issue: Unfortunately, in the past 5 days when we try to load the Slate Dashboard, we are unable to see the data getting plotted.
What I tried to do is:
- Try to check if the Postgres syncs are getting updated correctly. They are fine. No issues there.
- Query the sync from Slate "Queries" tab. Unfortunately, it failed with a Status Code: 500
More Info: More elaborately, I have synced the dataset that I have created in Foundry to Postgres SQL. This is done inorder to enable SQL querying of the dataset while creating Slate Dashboard. These syncs are taken care of by Palantir.
Has someone faced it before?
If yes, it would be really helpful if you can guide me resolving this issue.
The issue was precisely an internal permission error (or) you can also say a handshake service was broken.
It was an issue at the Foundry Platform's end.
Raised a ticket and the Foundry support team resolved the issue in 2 days.
EDIT: More specifically, looks like it was an infra issue due to a special config file that was used for Slate Application which caused the issue.
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