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Unable to uninstall the Nucleon EDR Agent

I have installed Nucleon EDR to protect my endpoint. After completing my testing, I want to temporarily uninstall the EDR Nucleon Agent. However, I am unable to do so, and I also cannot access the Registry configuration.

How can I uninstall the agent? Is there a way to access the registry?

Here is the error that occurs when attempting to uninstall the agent:

enter image description here

Thanks.

Solution

  • The nucleon EDR solution offer a self protection for its agent to not be destroyed by malware, to uninstall you must disable the agent from the administration console.

    Check the documentation:

    nucleonsecurity.freshdesk.com/a/solutions/articles/151000038478