I'm following the instructions to install ZenDesk App Tools - Installing and using ZAT - Zendesk Developers
I'm new to using Ruby, and unsure if it is picking up the correct paths / versions.
The Main Problem
When running zat create or zat validate, I get the error `translate': wrong number of arguments (given 2, expected 0..1) (ArgumentError).
[EDIT - include previous commands before running zat validate]
:~/../agent_sidebar/zat_app$ rbenv shell 2.6.9
:~/../agent_sidebar/zat_app$ ruby -v
ruby 2.6.9p207 (2021-11-24 revision 67954) [x86_64-linux]
:~/../agent_sidebar/zat_app$ zat validate
info Checking for new version of zendesk_apps_tools
/var/lib/gems/3.0.0/gems/i18n-1.14.7/lib/i18n.rb:211:in `translate': wrong number of arguments (given 2, expected 0..1) (ArgumentError)
from /var/lib/gems/3.0.0/gems/zendesk_apps_support-4.38.3/lib/zendesk_apps_support/i18n.rb:7:in `t'
from /var/lib/gems/3.0.0/gems/zendesk_apps_support-4.38.3/lib/zendesk_apps_support/validations/validation_error.rb:53:in `to_s'
from /var/lib/gems/3.0.0/gems/zendesk_apps_tools-3.9.2/lib/zendesk_apps_tools/command.rb:111:in `block in validate'
from /var/lib/gems/3.0.0/gems/zendesk_apps_tools-3.9.2/lib/zendesk_apps_tools/command.rb:111:in `each'
from /var/lib/gems/3.0.0/gems/zendesk_apps_tools-3.9.2/lib/zendesk_apps_tools/command.rb:111:in `validate'
from /var/lib/gems/3.0.0/gems/thor-0.19.4/lib/thor/command.rb:27:in `run'
from /var/lib/gems/3.0.0/gems/thor-0.19.4/lib/thor/invocation.rb:126:in `invoke_command'
from /var/lib/gems/3.0.0/gems/thor-0.19.4/lib/thor.rb:369:in `dispatch'
from /var/lib/gems/3.0.0/gems/thor-0.19.4/lib/thor/base.rb:444:in `start'
from /var/lib/gems/3.0.0/gems/zendesk_apps_tools-3.9.2/bin/zat:13:in `<top (required)>'
from /usr/local/bin/zat:25:in `load'
from /usr/local/bin/zat:25:in `<main>'
I'm running Linux Mint 21.
Kernel: 5.15.0-134-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
> ruby -v
ruby 2.6.9p207 (2021-11-24 revision 67954) [x86_64-linux]
> rbenv -v
rbenv 1.1.2
> zat -v
3.9.2
The .zat file in the root of my app directory.
{
"subdomain": "mycompany",
"username": "me@mycompany.co.uk",
"password": "**********************",
"zat_latest": "3.9.2",
"zat_update_check": "2025-03-12"
}
Things I've tried
zat server --path src/zat_app
== Sinatra (v2.2.3) has taken the stage on 4567 for development with backup from Thin
2025-03-12 08:19:37 +0000 Thin web server (v1.8.2 codename Ruby Razor)
2025-03-12 08:19:37 +0000 Maximum connections set to 1024
2025-03-12 08:19:37 +0000 Listening on 0.0.0.0:4567, CTRL+C to stop
127.0.0.1 - - [12/Mar/2025:08:19:44 +0000] "GET /agent/tickets/321 HTTP/1.1" 404 653 0.0519
127.0.0.1 - - [12/Mar/2025:08:20:02 +0000] "GET /agent/tickets/321?zat=true HTTP/1.1" 404 653 0.0040
I get the following message in the page running locally, which I guess is to be expected at this stage.
http://localhost:4567/agent/tickets/321?zat=true
# in var/lib/gems/3.0.0/gems/zendesk_apps_tools-3.9.2/lib/zendesk_apps_tools/server.rb
class ZendeskAppsTools::Server
get '/agent/tickets/321' do
"Hello World"
end
end
2a. Install rake and reinstall zat
sudo gem install rake sudo gem install zendesk_apps_tools
I recieved an error when not running as sudo.
gem install zendesk_apps_tools
Fetching ffi-1.17.1-x86_64-linux-gnu.gem
ERROR: Error installing zendesk_apps_tools:
The last version of ffi (>= 0.5.0, < 2) to support your Ruby & RubyGems was 1.17.1. Try installing it with `gem install ffi -v 1.17.1` and then running the current command again
ffi requires RubyGems version >= 3.3.22. The current RubyGems version is 3.0.3.1. Try 'gem update --system' to update RubyGems itself.
2b. Install/Update ffi (with sudo)
sudo gem install ffi -v 1.17.1 sudo gem update --system
At first I ran rbenv install 2.6.9 (as recommended in the instruction) with the following output and similar success for 2.6.10...
rbenv install 2.6.9
rbenv: /home/daverussellaspire/.rbenv/versions/2.6.9 already exists
continue with installation? (y/N) y
==> Downloading openssl-1.1.1w.tar.gz...
-> curl -q -fL -o openssl-1.1.1w.tar.gz https://dqw8nmjcqpjn7.cloudfront.net/cf3098950cb4d853ad95c0841f1f9c6d3dc102dccfcacd521d93925208b76ac8
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 9661k 100 9661k 0 0 926k 0 0:00:10 0:00:10 --:--:-- 1213k
==> Installing openssl-1.1.1w...
-> ./config "--prefix=$HOME/.rbenv/versions/2.6.9/openssl" "--openssldir=$HOME/.rbenv/versions/2.6.9/openssl/ssl" --libdir=lib zlib-dynamic no-ssl3 shared "-Wl,-rpath,$HOME/.rbenv/versions/2.6.9/openssl/lib"
-> make -j 4
-> make install_sw install_ssldirs
==> Installed openssl-1.1.1w to /home/daverussellaspire/.rbenv/versions/2.6.9
==> Downloading ruby-2.6.9.tar.bz2...
-> curl -q -fL -o ruby-2.6.9.tar.bz2 https://cache.ruby-lang.org/pub/ruby/2.6/ruby-2.6.9.tar.bz2
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 13.4M 100 13.4M 0 0 563k 0 0:00:24 0:00:24 --:--:-- 766k
==> Installing ruby-2.6.9...
WARNING: ruby-2.6.9 is past its end of life and is now unsupported.
It no longer receives bug fixes or critical security updates.
-> ./configure "--prefix=$HOME/.rbenv/versions/2.6.9" "--with-openssl-dir=$HOME/.rbenv/versions/2.6.9/openssl" --enable-shared --with-ext=openssl,psych,+
-> make -j 4
-> make install
==> Installed ruby-2.6.9 to /home/daverussellaspire/.rbenv/versions/2.6.9
Your issue is that zendesk_apps_support v 4.38.3 uses the following signature for ZendeskAppsSupport::I18n::t:
def t(key, *args)
i18n.t(key, *args)
end
However i18n v 1.14.7 is expecting keyword arguments which will not be forwarded based on the above.
This dependency issue appears to be caused by the fact that ZendeskAppsTools has a stated dependency of (Source)
s.add_runtime_dependency 'zendesk_apps_support', '~> 4.38.2'
but the syntax fix for passing kwargs was not implemented in zendesk_apps_support until 4.39.0.
This issue was first reported in August of 2022 Here so I am not sure if it will be resolved.
The simplest solution is to downgrade your ruby to <= 2.7. Although not recommended.
Your post shows you installed 2.6.X however the error is based on the fact that you are still using 3.0 when running zat validate
Maybe try?
rbenv shell 2.6.10
zat validate
Either way the maintainer of the library really should update the dependency to support more modern versions of ruby.