whatsapp-flows

WhatsApp Flows: validation errors not displaying under form fields


I'm building a WhatsApp Flow with a data_exchange action. When validating user input (e.g. time format on the BIRTH_DETAILS screen), I return a 200 OK response with the expected JSON format:

{
  "version": "3.0",
  "screen": "BIRTH_DETAILS",
  "data": {
    "error_messages": {
      "birth_time": "Time format invalid — please use 14:30"
    }
  }
}

The birth_time field is correctly defined in the Flow screen:

    "error_messages": {
      "type": "object",
      "__example__": {
        "birth_time": "Please enter a valid time (e.g., 14:30)"
        }
    }
.............................
{
  "type": "TextInput",
  "name": "birth_time",
  "required": true,
  "label": "Your birth time"
}

My endpoint encrypts the response as expected using AES-128-GCM and returns it directly in the body (with isBase64Encoded: false).

✅ What works:

❌ What doesn’t work:

I'm wondering if this is:

Has anyone successfully displayed field-level errors in WhatsApp Flows during data_exchange?


Solution

  • Thanks for all those details. I just had a look at your Flow, and you need to either:

    Right now you've defined "error_messages" in "data", but you are not making use of it.