My application uses sendmail to send outbound email. I set the 'From:' address using the following format:
Fred Dibnah <fred@dibnah.com>
I'm also setting the Reply-To and Return-Path headers using the exact same format.
This seems to work in the vast majority of cases but I have seen at least one instance in which this fails, namely when the name part of the above string contains a period (full stop):
Fred Dibnah, Inc. <fred@dibnah.com>
This fails deep inside the TMail code (I'm using Ruby) but it seems like a perfectly valid thing to do.
My question is, should I actually be setting the Return-Path and Reply-To headers using only the email address as opposed to the above Name + Email format? E.g.
fred@dibnah.com
Thanks.
In a situation like this, it is best to turn to the RFCs.
Upon reading up on your question, it appears as if You shouldn't be setting the Return-Path value ever. The final destination SMTP server is supposed to be setting this value as it transitions the message to your mailbox (http://www.faqs.org/rfcs/rfc2821.html starting at 4.4).
According to http://www.faqs.org/rfcs/rfc2822.html the Reply-To field can have the following formats
I would recommend using option 1 as it seems to be the most basic, and you will likely have less issues with that format. In choosing option 1, your Reply-To field should look like the following:
Reply-To: fred@dibna.com