onlyoffice

ONLYOFFICE Developer Edition demo issue - error downloadFile


I installed and run OnlyOffice docker image on my local windows machine with this command:

docker run -i -t -d -p 9950:80 --restart=always -v C:/work/only_office/logs:/var/log/onlyoffice onlyoffice/documentserver-de

Then run commands described on this page - http://localhost:9950/welcome/ for testing OnlyOffilce:

docker exec 2a9aa47c18a2 sudo supervisorctl start ds:example
docker exec 2a9aa47c18a2 sudo sed "s,autostart=false,autostart=true," -i /etc/supervisor/conf.d/ds-example.conf

This page - http://localhost:9950/example/ starts working. But when I try to create, open or upload document I am getting this error:
enter image description here And errors in the log files:

[2020-07-07T12:30:24.892] [ERROR] nodeJS - error downloadFile:url=http://127.0.0.1:9950/example/files/172.17.0.1/new%20(2).docx;attempt=1;code:ECONNREFUSED;connect:null;(id=172.17.0.1http___127.0.0.1_9950_example_files_172.17.0.1_new_20_2_.docx1594125018845)
Error: connect ECONNREFUSED 127.0.0.1:9950
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)
[2020-07-07T12:30:25.894] [ERROR] nodeJS - error downloadFile:url=http://127.0.0.1:9950/example/files/172.17.0.1/new%20(2).docx;attempt=2;code:ECONNREFUSED;connect:null;(id=172.17.0.1http___127.0.0.1_9950_example_files_172.17.0.1_new_20_2_.docx1594125018845)
Error: connect ECONNREFUSED 127.0.0.1:9950
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)
[2020-07-07T12:30:26.897] [ERROR] nodeJS - error downloadFile:url=http://127.0.0.1:9950/example/files/172.17.0.1/new%20(2).docx;attempt=3;code:ECONNREFUSED;connect:null;(id=172.17.0.1http___127.0.0.1_9950_example_files_172.17.0.1_new_20_2_.docx1594125018845)
Error: connect ECONNREFUSED 127.0.0.1:9950
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)

[2020-07-07T12:30:24.881] [ERROR] nodeJS - postData error: docId = 172.17.0.1http___127.0.0.1_9950_example_files_172.17.0.1_new_20_2_.docx1594125018845;url = http://127.0.0.1:9950/example/track?filename=new%20(2).docx&useraddress=172.17.0.1;data = {"key":"172.17.0.1http___127.0.0.1_9950_example_files_172.17.0.1_new_20_2_.docx1594125018845","status":1,"users":["uid-1"],"actions":[{"type":1,"userid":"uid-1"}]}
Error: connect ECONNREFUSED 127.0.0.1:9950
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1107:14)

I tried to switch off firewall and test it on another Windows PC but the issue is the same. Any ideas how to fix it?


Solution

  • According to support's answer the current last version (5.5.3) of OnlyOffice is not working on Windows docker:

    Unfortunately, at the moment we do not recommend using this method of installing Document Server. If you would like to use a docker installation, please use this Document Server installation guide on *NIX systems.

    I run docker image on CentOs server. Now everything is working as expected.