How to fix SSL Tunnel Failure when using Robo 3T to connect to MongoDB Atlas
I am trying to connect to a MongoDB Atlas database using Robo 3T following the directions at:
https://mrvautin.com/connecting-to-mongodb-atlas-with-robo-3t/
I get an SSL Tunnel Failure message as shown below:
I have verified that I can connect to this database from the command line using the Mongo shell:
So it does not appear to be an issue with my firewall or whitelist settings. (for this database, the whitelist allows incoming connections from any IP address.)
I have tried using both "Direct Connection" and "Replica Set" as the "Type" in Robo 3T, but get the same error each time.
I am quite confident that I am supplying a correct username and password.
How do I diagnose and fix this problem?
After chatting with the MongoDB tech support folks, I was able to finally determine how to solve this problem. They have a page of documentation on connecting to Atlas using MongoDB here:
However, it was missing some crucial details which were provided to me by tech support. I've documented the process more completely in this page:
http://courses.ics.hawaii.edu/ics314f19/morea/deployment/reading-atlas-robo3t.html
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