nest-device-access

PCM No access to partner: Information could not be retrieved


I am stuck on the authorize account step of the device access quick start guide. I receive an error message saying the information could not be retrieve instead of being redirected. I see a lot of others have ran into the same problem but none of the solutions apply to me.

I am using the same Google account for everything (GCP, Device Access, Home). The account is a member of the home. Has anybody resolved this issue?

I have repeated the steps carefully many times.


Solution

  • Google SDM now supports the the 2nd gen wired Nest Doorbell as of February 15, 2023. I am now able to authorize my account.