amazon-connectamazon-kinesis-video-streams

What is the precise format of the live audio stream out of Amazon Connect?


Amazon Connect docs indicate that the live audio stream (routed over Kinesis Video Streams) is 16-bit signed PCM Mono format. Is that audio data sampled at 8 kHz, or some other rate?


Solution

  • 16-bit signed linear PCM, mono channel, 8kHz sampling rate.