voximplant

Error while getting Voximplant call recording

Why do I get an Access denied error while trying to get a Voximplant's call recording? Executing JS command: CreateRecorder with params [{id = XbLsgTUlSyyAxa4MSsbkMNOGqAi0jk4BgV42WGFC8b0 ; } ; {classification = {} ; expireSuffix = ; hd_audio = false ; language = ; lossless = false ; name = ; provider = google ; record_name_prefix = ; s3 = {} ; secure = false ; transcribe = false ; video = true ; videoopt = {mixing = true ; } ; } ; ]

Solution

  • You probably have secured storage option enabled in your application. You can disable it (three dots menu in your application) or use authorization to access the records:

    https://voximplant.com/docs/guides/managementapi/authorization